Any individual, group, or organization with an interest in an organization because they are impacted by or can influence its operations is considered a stakeholder. The goal of a stakeholder management training program for project managers is to give them the tools they need to recognize, evaluate, interact, and communicate with stakeholders at every stage of the project. This training program will assist you in developing your stakeholder knowledge and skills. The process involves identifying potential stakeholders, including individuals, groups, or organizations, who may or may not be affected by a project, before analyzing expectations and developing effective management strategies. Without consistent, in-depth communication with all stakeholders, projects will not succeed.
In addition to offering you a standard stakeholder management process, this program will go beyond that by looking at governance, change management, project leadership, and communications management. The Oxford Training Centre is a top training facility that specializes in offering a broad variety of professional courses intended to improve workers’ abilities and knowledge in companies and organizations. It provides specialized programs in project management that address the particular difficulties of today’s dynamic workplace, ranging from management and leadership development to advanced technology and IT abilities.
Objectives and target group
Objective:
The following goals are intended to be accomplished by participants in this training course on managing project stakeholders:
- Employ strategies to determine all parties involved
- Ascertain the needs and expectations of the stakeholders
- Assess the degree of influence and interest
- Make a plan to use change management strategies to communicate with influence
- Create expectations by providing project details
- Keep an eye on stakeholder engagement and make adjustments if ties are deteriorating
Targeted audience
- Business Functional Management or personnel
- Team Leaders/Workstream Leaders
- Project Sponsors/Project Managers
- PMO staff
How will attendees benefit?
- Identification and Analysis of Stakeholders
- Acquire the ability to recognize all pertinent parties involved in the project, such as people, organizations, or groups affected by it.
- To classify and rank stakeholders according to their interests, influence, and attitudes, use stakeholder mapping tools including influence-impact matrices, RACI charts, and stakeholder registers.
- Recognize the various stakeholder types and their expectations to properly customize engagement tactics.
- Strategies for engagement and communication
- Cooperation and resolution of conflicts
- Adaptability and change management
Course contents
Identification of stakeholders
- Project fundamentals: Definition of stakeholders
- Techniques for identifying stakeholders
- Project Management
- Stakeholders, both internal and external
- Project management
Analysis of stakeholders
- Influence, interest, and power
- Salience of stakeholders
- Mapping stakeholders
- Using the Project Mission to set expectations
- Public relations
- The skill of attentive listening
- Identifying the needs
Make a strategy for your stakeholders
- Organizing the management of stakeholders
- Management of change
- Iterative versus traditional project management
- Lean project management
- Branding for a project
- Delegation and negotiation
Communication with stakeholders
- The significance of audible, visual, and spoken communication
- Using assertive communication to manage circumstances
- Critiquing and being criticized
- Constructive conflict resolution
- Controlling risks
Control and Direct Stakeholder Involvement
- How are you doing, project control?
- Management of Earned Value
- Logs of Change and Issue Benefits Plan
- After-Project Evaluation
- Celebrate successes and milestones with interested parties