The Professional Report Writing and Communication Skills Training Course offered by Oxford Training Centre is designed to strengthen the core competencies required for precise, audience-appropriate written communication and effective verbal interaction across business contexts. As one of the highly practical offerings within Administration and Secretary Training Courses, this programme focuses on enhancing report structure, business grammar, formal tone, and interpersonal communication techniques. It prepares professionals to meet the increasing demand for clear documentation, strategic messaging, and persuasive communication in administrative, executive support, and managerial roles.
Participants engage with real-world scenarios to develop clarity in report writing, adaptability in communication styles, and structured documentation methods. The training also addresses essential skills such as audience-focused writing, document planning, report formatting, and the integration of supportive visuals. Equally, the verbal communication aspect of the course develops active listening, presentation delivery, and concise information exchange practices within office settings.
With growing workplace expectations for efficiency and professionalism in communication, this course equips attendees to manage both the creation and delivery of impactful reports and professional interactions. It offers a structured approach to mastering the standards of business communication and fosters the ability to write with purpose, precision, and professionalism.
Objectives
- Apply a professional approach to writing formal reports and business correspondence
- Structure reports logically using appropriate headings, sections, summaries, and conclusions
- Use clear, concise, and persuasive language tailored to different audiences
- Follow established formats for executive summaries, analytical reports, and proposals
- Improve grammar, punctuation, tone, and style in business writing
- Plan, draft, revise, and edit reports to meet workplace quality standards
- Develop verbal communication skills for professional and administrative environments
- Communicate confidently in meetings, presentations, and written exchanges
- Incorporate visuals and data in reports to support clarity and decision-making
- Maintain records of communications and follow office procedures for documentation
Target Audience
- Administrative professionals seeking structured training in writing and speaking professionally
- Office assistants and executive secretaries involved in preparing internal and external communication
- Department coordinators and records managers handling correspondence, summaries, and business documents
- Supervisors and team leads needing to communicate decisions and instructions effectively
- Individuals transitioning into roles requiring regular reporting and professional documentation
- Public sector staff responsible for policy papers, official memos, or interdepartmental communication
- Employees handling minutes, agendas, business cases, or stakeholder reports in operational roles
- Professionals looking to improve audience-focused communication and report delivery
- Personnel in charge of documentation, clerical responsibilities, or communication with external agencies
How Will Attendees Benefit?
- Write accurate and purpose-driven reports that adhere to professional formatting conventions
- Communicate technical or policy information clearly to internal and external audiences
- Use business grammar and formatting techniques to produce high-quality documents
- Develop confidence in verbal communication during meetings, briefings, and presentations
- Adapt writing tone and structure depending on communication goals and stakeholder requirements
- Align reports with organizational standards on clarity, transparency, and effectiveness
- Build consistency in formatting, documentation, and office communication practices
- Support better decision-making processes through well-documented findings and summaries
- Enhance their professional presence through improved writing and speaking skills
- Reduce miscommunication and misunderstandings in administrative documentation
Course Content
Module 1: Fundamentals of Professional Business Writing
- Principles of written communication in administrative and professional contexts
- Identifying communication goals, audience types, and document formats
- Common challenges in clarity, tone, and writing structure
Module 2: Report Writing Essentials
- Structure and format of business reports: headings, sections, and flow
- Writing effective executive summaries, findings, and conclusions
- Drafting and revising reports to meet professional standards
Module 3: Grammar, Tone, and Formality in Business Communication
- Grammar, punctuation, and sentence construction for business settings
- Adopting formal tone and avoiding common informal or ambiguous phrases
- Writing with consistency and precision in professional documents
Module 4: Audience-Focused Communication Strategies
- Adjusting communication style to meet reader or listener expectations
- Techniques for persuasive, informative, and instructional writing
- Tailoring language for stakeholders, managers, or cross-functional teams
Module 5: Workplace Verbal Communication Techniques
- Active listening and information-sharing in workplace interactions
- Communicating instructions, feedback, and meeting contributions clearly
- Using structured verbal communication in business conversations
Module 6: Writing Professional Emails and Correspondence
- Structuring clear and concise emails in line with business etiquette
- Writing formal letters, memos, and notices for administrative purposes
- Proofreading and editing workplace correspondence for accuracy
Module 7: Presentation Skills for Administrative Professionals
- Planning and delivering effective verbal presentations with clear messaging
- Structuring presentation content with supporting visuals
- Managing audience questions and maintaining clarity under pressure
Module 8: Report Types and Usage in Office Settings
- Writing progress reports, proposals, and internal documentation
- Creating policy summaries, project updates, and briefing notes
- Matching document types to specific office procedures and needs
Module 9: Integrating Visuals and Data into Reports
- Incorporating charts, graphs, and visual summaries into reports
- Formatting tables and visual elements for readability and clarity
- Explaining data accurately and integrating it into textual content
Module 10: Document Handling and Filing Procedures
- Storing, retrieving, and distributing reports in digital and physical formats
- Ensuring consistency in document layout and internal reference systems
- Compliance with document handling policies and confidentiality protocols