Leadership and Supervisory Skills for Administrative Professionals Training Course, offered by Oxford Training Centre, is a comprehensive programme designed to strengthen the leadership, communication, and decision-making capabilities of modern administrative professionals. The course aligns naturally with the domain of Administration and Secretary Training Courses, providing a structured, workplace-focused framework that equips administrative staff with practical strategies to lead teams, support organisational objectives, and supervise office operations effectively.
Administrative professionals increasingly serve as key coordination points across departments, extending beyond task execution to influencing workflows, guiding team activities, and supporting supervisors and decision-makers. In this context, organisations require individuals who have mastered leadership training for administrative professionals, along with the ability to manage tasks, people, and processes with clarity and confidence. This course supports the development of those capabilities through structured learning, realistic scenarios, and workplace-focused skills development.
Participants explore essential principles of supervisory skills for office administrators, practical leadership techniques, and effective communication strategies that strengthen their ability to manage administrative functions and teams. The curriculum also incorporates techniques used in an admin team leadership course, enabling attendees to apply purposeful leadership, solve problems, and maintain professionalism when handling competing responsibilities and task demands.
By developing skills in coordination, collaboration, conflict management, performance oversight, and workflow planning, attendees gain a stronger foundation for leadership roles within administrative units. The course provides the knowledge and confidence needed to support organisational efficiency while applying professional supervisory training for administrators in daily operations.
Objectives
The course equips administrative professionals with advanced leadership and supervisory capabilities. Participants will learn to:
- Apply principles from leadership training for administrative professionals to lead with clarity
- Strengthen confidence in supervising teams and office functions
- Enhance organisational communication across administrative units
- Implement effective time and workflow management strategies
- Use supervisory skills for office administrators in practical scenarios
- Manage administrative tasks and responsibilities with leadership insight
- Apply professional judgement in handling workplace challenges
- Support decision-making processes and contribute to operational improvements
- Demonstrate managerial skills for administrative staff in daily functions
- Improve conflict resolution and negotiation techniques
- Coach and support junior administrative team members
- Lead with professionalism while maintaining confidentiality and accuracy
Target Audience
This course is ideal for administrative professionals seeking to build or enhance their leadership capabilities. It is particularly beneficial for:
- Office administrators seeking supervisory responsibilities
- Administrative assistants transitioning into team leadership
- Senior administrative staff supporting multiple departments
- Individuals seeking development through an admin team leadership course
- Office coordinators or office supervisors
- Executive assistants looking to strengthen managerial skills
- Front-office team leads and administrative support supervisors
- Administrative professionals managing junior staff
- Professionals aiming to apply supervisory techniques for administrative roles
- Individuals preparing for career advancement into leadership positions
- Anyone involved in administrative team management or workflow coordination
How Will Attendees Benefit?
Participants will gain practical, workplace-ready supervisory and leadership capabilities, including:
- Enhanced ability to lead administrative teams with confidence
- Development of practical administrative team management skills
- Improved communication and stakeholder interaction abilities
- Stronger decision-making and structured workplace reasoning
- Better understanding of task delegation and performance oversight
- Application of leadership and communication skills for admins
- Strengthened capability to manage workloads and competing priorities
- Increased readiness for supervisor or team leader roles
- Advanced problem-solving abilities for administrative challenges
- Greater workplace professionalism and operational awareness
- Personal and professional confidence to handle leadership responsibilities
Course Content
Module 1: Foundations of Leadership for Administrative Professionals
- Understanding key principles of leadership training for administrative professionals
- The evolving role of administrative leadership in modern workplaces
- Core characteristics of effective administrative leaders
- Identifying personal leadership strengths
Module 2: Supervisory Skills for Office Administrators
- Applying supervisory skills for office administrators to real workplace scenarios
- Understanding team dynamics and supervision fundamentals
- Establishing clear responsibilities and expectations
- Monitoring performance while maintaining fairness
Module 3: Managerial Skills for Administrative Staff
- Building essential managerial skills for administrative staff
- Managing workloads, priorities, and team schedules
- Supporting decision-making processes with accurate information
- Ensuring alignment between team output and organisational needs
Module 4: Leadership Communication for Administrative Teams
- Applying strong leadership and communication skills for admins
- Delivering clear instructions, briefings, and updates
- Managing internal and external communication professionally
- Enhancing active listening and assertive communication
Module 5: Supervisory Techniques for Administrative Roles
- Implementing supervisory techniques for administrative roles
- Delegating tasks effectively and efficiently
- Providing feedback and performance support
- Encouraging accountability and professional growth
Module 6: Admin Leadership Development and Team Support
- Strengthening capabilities through an admin leadership development program
- Supporting team coordination, workflow consistency, and collaboration
- Motivating administrative staff during challenging tasks
- Building positive and productive working relationships
Module 7: Administrative Team Management Skills
- Applying administrative team management skills to structure operations
- Managing interpersonal dynamics within administrative units
- Improving team engagement and morale
- Developing consistency in service delivery and administration
Module 8: Office Supervisor Development and Oversight
- Using principles of office supervisor development training
- Monitoring tasks and project progress across the administrative office
- Ensuring adherence to procedures and documentation standards
- Supporting organisational continuity through effective oversight
Module 9: Professional Supervisory Training for Administrators
- Applying skills from professional supervisory training for administrators
- Managing conflict, resolving issues, and handling difficult conversations
- Strengthening professionalism and ethical judgement
- Enhancing the administrative leader’s role in workplace culture
Module 10: Leadership Readiness, Growth Mindset, and Career Pathways
- Developing leadership readiness for administrative progression
- Building confidence for supervisor-level responsibilities
- Planning long-term career development strategies
- Adopting a growth mindset for continuous improvement