The Effective Records and Information Governance Training Course, delivered by Oxford Training Centre, offers structured and comprehensive training for professionals responsible for managing the integrity, compliance, and security of organisational records and information systems. In an environment of increasing regulatory scrutiny and digital transformation, this programme equips administrative professionals with practical frameworks for establishing strong governance over records lifecycle, access, classification, and retention.
Covering legal, operational, and strategic aspects of records control, the course provides deep insight into classification systems, access protocols, data lifecycle policies, and risk mitigation. Participants will engage with internationally recognised governance standards and real-world case studies to build their capacity for managing document retention, metadata integrity, and information confidentiality.
Aligned with the structured outcomes of Administration and Secretary Training Courses, this programme responds to the critical need for records accountability and governance compliance across both public and private sectors. Administrative professionals will leave this training with actionable methods to support enterprise-level governance practices, reduce legal and operational risk, and ensure information accuracy and control at all lifecycle stages.
Designed for professionals in administrative, records, compliance, and operational functions, the course enables participants to apply governance models to ensure transparency, access control, and long-term information value across all formats and systems.
Objectives
- Apply core principles of records and information governance training course standards across enterprise environments.
- Design and implement policies for records creation, access, retention, and destruction.
- Manage the lifecycle of both physical and electronic records within regulatory and legal frameworks.
- Build strategies to ensure metadata consistency and document authenticity throughout the lifecycle.
- Identify and mitigate risks related to improper access, duplication, and retention violations.
- Create classification systems aligned with the organisation’s operational and compliance needs.
- Apply best practices from the records lifecycle management training course to daily workflows.
- Establish governance controls for sensitive and confidential data sets.
- Develop clear accountability and audit trails to track information usage and modification.
- Ensure that all governance policies align with external regulations and internal procedures.
- Integrate digital and physical records into a unified and secure governance model.
Target Audience
- Administrative professionals responsible for handling confidential or critical records.
- Records and information officers seeking structured governance knowledge and compliance practices.
- Secretaries, clerical staff, and office administrators managing filing, classification, and access control.
- Compliance managers overseeing regulatory alignment of documentation and retention strategies.
- IT support staff implementing or maintaining information governance strategies course protocols.
- Operations and data managers coordinating cross-departmental information access and security.
- Professionals responsible for records governance for regulatory compliance and transparency.
- Staff involved in document governance and information control training within public or private organisations.
- Archivists and information lifecycle coordinators working on long-term preservation and data access.
- Individuals in need of training in secure document and data governance frameworks.
How Will Attendees Benefit?
- Gain practical tools for creating and enforcing policies that support effective information governance.
- Improve compliance with internal procedures and external mandates governing records access and retention.
- Reduce organisational risk by building strategic control of information and records across departments.
- Establish transparent records classification systems for accuracy and fast retrieval.
- Protect confidential or sensitive information using access controls, audit trails, and security protocols.
- Learn how to balance operational efficiency with accountability in recordkeeping functions.
- Develop policies based on best practices in information compliance and governance practices training.
- Improve collaboration across teams by creating shared governance systems and controls.
- Support audit-readiness through consistent documentation of governance activity and data retention.
- Advance capability in applying governance models to both legacy and modern information systems.
- Foster a culture of accountability and documentation discipline throughout the organisation.
Course Content
Module 1: Introduction to Records and Information Governance
- Define governance concepts, principles, and objectives for information control.
- Identify components of a comprehensive records management and governance course framework.
- Explore the administrative role in supporting policy development and enforcement.
Module 2: Records Lifecycle Management
- Understand phases from record creation, classification, use, retention, to destruction.
- Establish policies that align with organisational needs and legal mandates.
- Apply tools from a records lifecycle management training course to real office contexts.
Module 3: Classification and Retention Strategies
- Build taxonomies for physical and electronic document organisation.
- Assign retention codes and durations based on function, content, and risk.
- Monitor compliance with internal and external retention obligations.
Module 4: Risk Management in Records Governance
- Identify operational and legal risks linked to poor records management.
- Assess vulnerabilities and apply risk mitigation procedures.
- Develop risk registers for critical document categories.
Module 5: Information Access and Confidentiality Controls
- Apply records access control and confidentiality training procedures.
- Configure permissions based on job roles and data sensitivity.
- Monitor information access using audit trails and access logs.
Module 6: Governance Frameworks and Compliance Policies
- Review international governance models and applicable regulations (e.g., GDPR, ISO 15489).
- Draft governance policies and SOPs for internal implementation.
- Align practices with a compliance-focused records and data governance course approach.
Module 7: Secure Document and Data Governance
- Set up secure repositories and protocols for sensitive content.
- Use encryption, authentication, and digital signatures for data protection.
- Apply digital governance tools for confidentiality and integrity assurance.
Module 8: Integration of Digital and Physical Records
- Align physical filing systems with digital recordkeeping platforms.
- Migrate historical paper records into controlled digital archives.
- Maintain authenticity and traceability across format transitions.
Module 9: Information Governance in Digital Environments
- Incorporate governance into cloud systems, shared drives, and intranet portals.
- Apply digital tools to manage records classification, versioning, and tagging.
- Ensure full traceability through data governance and information security training practices.
Module 10: Monitoring, Auditing, and Reporting
- Establish audit trails and reporting mechanisms for governance performance.
- Conduct periodic reviews and spot audits on retention and access controls.
- Use governance KPIs to track and improve records management effectiveness.
Module 11: Building Governance Awareness and Culture
- Promote records responsibility and awareness across all staff levels.
- Train employees on classification, access, and compliance policies.
- Encourage collaboration between administrative, IT, and legal departments.
Module 12: Practical Records Governance Planning
- Draft sample policies and workflows for document lifecycle control.
- Evaluate real-world scenarios for governance breakdowns and mitigation.
- Simulate audits and governance planning exercises aligned with course principles.