The Core Essentials of Facilities Management Training Course offered by Oxford Training Centre is structured to provide a comprehensive introduction to the foundational principles of managing workplace environments, infrastructure, and property services. This course is designed to equip professionals with the necessary skills and understanding required to navigate the daily challenges of facilities operations with competence and confidence. It lays the groundwork for effective service delivery, compliance, and coordination of physical assets and resources.
Positioned among executive and introductory-level Facilities Management Training Courses, this programme focuses on real-world applications of core operational procedures, enabling participants to build essential knowledge in both hard and soft facility services. It includes a thorough exploration of preventative maintenance, health and safety, vendor coordination, space planning, and utilities management. Those enrolled in this course will explore facilities management principles and practices, along with service-level execution and operational controls.
Covering the full scope of facilities operations fundamentals training, participants will learn how to manage routine activities, schedule service contracts, and ensure business continuity in workplace environments. Whether managing small offices or larger multi-use facilities, this course helps learners understand what are the core skills in facilities management and how these can be applied to enhance performance, efficiency, and safety in day-to-day operations.
Designed as a professional introduction to facilities management, the course promotes a structured learning pathway for those at the beginning of their facilities careers or transitioning into FM roles. Through expert-led instruction and practical tools, attendees will gain exposure to key areas such as asset control, space optimisation, supplier engagement, and building compliance—all critical to understanding facilities maintenance and management basics and delivering essential FM functions with strategic awareness.
Objectives
- Provide a structured overview of FM systems through a facilities management essentials course
- Teach foundational tasks involved in asset, space, and vendor management within facilities environments
- Deliver key knowledge from basic facilities management training models to build workplace readiness
- Equip learners with standard operating procedures used in day-to-day facilities management training
- Introduce maintenance scheduling and compliance checks using best practices in facilities operations fundamentals training
- Develop entry-level skills in service coordination and workplace support through real-world applications
Target Audience
- Junior facilities coordinators and entry-level professionals seeking facilities management training for beginners
- Administrative and support staff transitioning into operational or facilities-focused roles
- Supervisors and team leaders requiring a course covering essential facilities operations
- Property and estate staff expanding into workplace and infrastructure oversight
- Office managers, PA/EA staff, and HR personnel supporting facilities-related functions
- Anyone aiming to learn the fundamentals of facilities management in a structured, business-focused environment
How Will Attendees Benefit?
- Understanding of the scope and function of FM roles through a facilities management core skills course
- Familiarity with operational procedures including service scheduling, maintenance planning, and vendor coordination
- Ability to apply industry-aligned practices from an FM operational management course
- Skills to support HSE compliance, utilities coordination, and space planning
- Confidence to manage basic building operations using principles from introduction to facilities management training
- Preparedness to pursue advanced topics in future Facilities Management Training Courses
Course Content
Module 1: Introduction to Facilities Management
- Definitions and scope of FM across commercial and institutional sectors
- Overview of roles, responsibilities, and stakeholder engagement
- Key elements of a professional introduction to facilities management
Module 2: Facility Operations and Daily Procedures
- Routine inspections, task lists, and escalation protocols
- Service request management and internal communication workflows
- Core practices in day-to-day facilities management training
Module 3: Maintenance Planning and Scheduling
- Preventive and reactive maintenance coordination
- Work order tracking and service calendar development
- Basics of facilities maintenance and management systems
Module 4: Vendor and Contracted Services Oversight
- Outsourced service planning and contractor engagement
- SLAs, KPIs, and performance tracking essentials
- Tools from facilities management principles and practices for third-party oversight
Module 5: Health, Safety, and Workplace Compliance
- Safety inspections, signage, and legal documentation
- Fire systems, emergency protocols, and compliance registers
- Applying key concepts in facilities management to HSE functions
Module 6: Utilities, Energy, and Environmental Management
- Coordinating electricity, water, gas, and waste services
- Supporting sustainability efforts and cost control
- Infrastructure awareness in building facilities management course settings
Module 7: Space Planning and Workspace Efficiency
- Space allocation, seating plans, and occupancy metrics
- Move management, renovations, and reconfiguration processes
- Role of FM in workplace strategy and planning
Module 8: Facilities Documentation and Asset Records
- Asset tagging, records management, and service logs
- Basic use of CMMS or spreadsheet-based tracking
- Supporting facilities management core skills course through documentation
Module 9: Soft Services and Support Functions
- Coordination of cleaning, catering, mailroom, and reception services
- Staff communication and user satisfaction tracking
- Service harmonisation within hard and soft services facilities management
Module 10: Career Development and FM Capability Building
- Mapping career pathways from basic facilities management training to specialist roles
- Competency frameworks and continuing professional development
- Advancing from operational tasks to strategic facility planning