The Modern Computer-Based Office Administration and Organisation Skills Training Course offered by Oxford Training Centre, designed under the scope of Administration and Secretary Training Courses, provides a structured approach to developing advanced digital competencies for modern office operations. As organisations increasingly adopt technology-driven workflows, administrative professionals are required to master both digital tools and systematic organisation techniques. This course focuses on enhancing participants’ ability to manage computer-based office systems, organise workflows efficiently, and streamline administrative procedures using digital platforms.
The training addresses key areas of office coordination, documentation management, scheduling tools, and integrated software applications. It aims to equip professionals with the necessary practical skills to operate effectively in a digitally enabled office environment, ensuring clarity, productivity, and responsiveness in routine administrative functions. From electronic filing systems to task management and communication platforms, the course combines functional computer use with effective office structuring.
Participants will engage in practice-oriented modules focusing on digital office efficiency, coordination of tasks, and implementation of best practices in a modern office environment. Designed for both experienced professionals and emerging administrative staff, the course aims to align digital office skills with organisational objectives.
Objectives
- Apply digital tools to perform administrative functions such as scheduling, document handling, and internal communication.
- Design and implement structured office workflows that utilise computer-based systems for improved efficiency.
- Use software for document creation, editing, storage, retrieval, and sharing in line with administrative best practices.
- Manage filing and archiving processes using electronic documentation systems.
- Coordinate and track office activities using task management and collaboration software.
- Identify and address challenges in transitioning from traditional to computer-based administrative systems.
- Improve accuracy and reduce redundancy in administrative tasks through structured digital procedures.
- Ensure compliance with internal data handling and document control protocols using electronic tools.
Target Audience
- Office administrators responsible for managing digital tools and internal operations.
- Executive assistants and personal assistants involved in workflow coordination and digital documentation.
- Secretarial staff seeking to strengthen their computer-based administrative skills.
- Administrative support personnel using technology for task scheduling, document sharing, and internal communication.
- Operations or office managers overseeing digitally structured administrative systems.
- Junior professionals entering the administrative field requiring strong digital office management foundations.
- Clerical staff adapting to electronic systems of filing, data entry, and information retrieval.
How Will Attendees Benefit?
- Mastering electronic systems for task tracking, document control, and administrative recordkeeping.
- Organising workflows in alignment with digital tools and office management software.
- Enhancing communication with colleagues through structured email, chat, and scheduling platforms.
- Reducing paper-based inefficiencies through the adoption of electronic systems.
- Managing digital calendars and coordinating appointments and deadlines with precision.
- Minimising errors through standardised formats, templates, and digital automation.
- Applying information security practices in document storage and administrative communication.
- Aligning their professional practice with evolving expectations in digital office administration.
Course Content
Module 1: Fundamentals of Computer-Based Office Administration
- Principles of digital administration and structured office practices
- Transitioning from manual to electronic administrative systems
- Overview of standard office software and digital applications
Module 2: Electronic Filing and Documentation Management
- Creating, naming, and storing digital files using standardised protocols
- Managing folders and archiving documents electronically
- Implementing version control and document traceability in shared platforms
Module 3: Task Management and Scheduling Tools
- Using digital calendars and scheduling applications for daily planning
- Coordinating tasks with project and task tracking tools
- Setting up reminders, follow-ups, and deadline alerts digitally
Module 4: Workflow Organisation and Office Structuring
- Mapping and improving administrative workflows using digital tools
- Assigning responsibilities and monitoring progress electronically
- Creating checklists, procedure templates, and standard office forms
Module 5: Internal Communication and Information Flow
- Managing emails, messages, and collaboration platforms
- Writing and formatting internal memos and notices digitally
- Structuring group communication with channels, boards, and task feeds
Module 6: Document Control and Information Security
- Access permissions, sharing settings, and secure file storage
- Data protection protocols and confidentiality in digital administration
- Best practices in administrative cyber hygiene
Module 7: Recordkeeping, Archiving, and Retrieval
- Establishing electronic recordkeeping procedures
- Archiving inactive files using structured digital folders
- Retrieving information quickly through file indexing and tagging
Module 8: Office Software for Administrative Tasks
- Using word processors, spreadsheets, and presentation tools for office use
- Automating routine documents with templates and macros
- Creating professional reports, lists, and communications electronically
Module 9: Digital Time Management and Prioritisation
- Tracking personal and team productivity with computer-based methods
- Prioritising tasks using digital matrices and to-do list applications
- Minimising wasted time through digital scheduling systems
Module 10: Monitoring Administrative Performance with Digital Tools
- Tracking administrative KPIs and workflow metrics
- Using dashboards and visual reports for administrative activities
- Adapting performance indicators to administrative objectives
Module 11: Practical Application of Administrative Technology
- Hands-on practice with cloud platforms for office administration
- Simulating real-world office scenarios using digital tools
- Troubleshooting digital workflows and platform errors
Module 12: Digital Competence for Modern Office Professionals
- Developing continuous learning plans for software updates and new tools
- Aligning technology use with organisational goals and performance expectations
- Staying adaptable in evolving office administration environments