In today’s competitive and efficiency-driven corporate environment, organisations must pursue systematic methods to reduce waste, improve process quality, and ensure sustainable performance gains. The Lean Six Sigma Process Improvement Training Course by Oxford Training Centre is an intensive programme developed to provide professionals with the necessary tools, methodologies, and strategies for operational excellence through the disciplined application of Lean and Six Sigma principles. Positioned as a core component of Oxford’s Quality and Productivity Training Courses, this course addresses the full spectrum of performance improvement techniques, from identifying inefficiencies to implementing sustainable change across business functions.
The course delivers a practical, results-oriented framework for process improvement using Lean Six Sigma, combining the speed and waste-reduction focus of Lean with the defect-reduction and data-driven methodology of Six Sigma. Attendees will gain exposure to the Lean Six Sigma DMAIC process training model, empowering them to define process problems, measure current performance, analyse root causes, implement improvements, and control future outcomes. The curriculum is grounded in best practices applicable to both manufacturing and service environments, offering a structured roadmap for continuous improvement with Lean Six Sigma.
Participants will also learn how to effectively apply Lean Six Sigma tools and techniques training to redesign workflows, streamline operations, and deliver measurable value across the organisation. By enhancing skills in data analysis, problem-solving, and stakeholder communication, the course prepares professionals to contribute meaningfully to quality and productivity initiatives. The programme promotes a hands-on approach to Lean Six Sigma implementation training, preparing participants to take ownership of projects and guide cross-functional teams toward lasting improvements.
Objectives
- To provide in-depth understanding of the Lean Six Sigma Process Improvement Training Course, equipping participants with advanced process improvement competencies.
- To build foundational and intermediate expertise in Lean and Six Sigma methodology course structures for application across service and manufacturing industries.
- To develop the ability to identify inefficiencies, defects, and waste in core business processes and address them through process improvement using Lean Six Sigma.
- To enable participants to utilise the DMAIC framework for structured problem-solving, improvement design, and control planning.
- To enhance proficiency in selecting and applying the right tools from the Lean Six Sigma tools and techniques training toolkit, including flowcharts, control charts, histograms, and fishbone diagrams.
- To instill the ability to lead and participate in improvement projects focused on reducing variability and improving operational efficiency.
- To prepare professionals for Lean Six Sigma project implementation, focusing on practical outcomes, team facilitation, and results tracking.
- To improve process visibility and workflow by applying Lean Six Sigma process analysis and redesign techniques.
- To embed continuous improvement thinking in workplace environments through repeatable and measurable quality initiatives.
Target Audience
- Operations managers and department heads responsible for performance improvement in manufacturing, logistics, or administrative settings.
- Quality assurance and quality control professionals seeking structured, data-driven methods for reducing errors and improving service delivery.
- Business analysts, project managers, and process owners involved in strategic or tactical transformation efforts.
- Engineers, team leads, and supervisory staff aiming to implement or manage efficiency initiatives using Lean Six Sigma frameworks.
- Mid-level executives looking to improve the performance and consistency of processes using Lean Six Sigma for business improvement.
- Human resources and learning professionals seeking to institutionalise Lean Six Sigma training course capabilities across departments.
- Professionals involved in auditing, compliance, and risk who need tools to strengthen quality and productivity systems.
- Consultants, trainers, and improvement practitioners who support clients with Lean Six Sigma-based continuous improvement methods.
How Will Attendees Benefit?
- Understand the integrated principles of Lean and Six Sigma, and how they collectively drive operational excellence and business transformation.
- Develop capability in using the Lean Six Sigma DMAIC process training methodology to address process inefficiencies, reduce errors, and implement quality improvements.
- Acquire the skills to conduct thorough process assessments and redesign workflows for enhanced speed, accuracy, and customer satisfaction.
- Learn how to apply statistical and visual tools to identify root causes of performance issues and verify the effectiveness of improvements.
- Build the ability to implement structured projects aimed at improving operational efficiency using Lean Six Sigma, from problem definition to project closure.
- Strengthen analytical thinking, leadership, and communication skills for managing change and engaging stakeholders in improvement initiatives.
- Gain hands-on experience through case scenarios and simulation exercises that demonstrate real-world application of Lean Six Sigma strategies for process optimisation.
- Develop confidence to lead or support improvement teams and contribute to a culture of quality, performance, and accountability.
- Establish a foundation for professional growth and certification in Lean Six Sigma, particularly at Yellow and Green Belt levels.
- Contribute to enterprise-level goals by aligning process improvement outcomes with key performance indicators and customer expectations.
Course Content
Module 1: Foundations of Lean and Six Sigma
- Historical background and principles of Lean and Six Sigma
- Synergies and distinctions between Lean (waste elimination) and Six Sigma (variation control)
- Relevance of the Lean Six Sigma training course in modern business
Module 2: Introduction to the DMAIC Process
- Define: Clarifying project goals and customer requirements
- Measure: Establishing baselines and process capability
- Analyse: Identifying root causes of inefficiency and variation
- Improve: Generating and validating process improvements
- Control: Sustaining gains and managing change effectively
Module 3: Lean Six Sigma Process Analysis and Redesign
- Mapping current-state workflows and identifying non-value-added steps
- Applying future-state design principles for improved outcomes
- Integrating training on Lean Six Sigma for workflow improvement
Module 4: Tools and Techniques for Process Improvement
- Introduction to tools: SIPOC diagrams, fishbone analysis, control charts, and scatter plots
- Selecting tools for specific DMAIC phases and problem types
- Application of Lean Six Sigma tools and techniques training to real scenarios
Module 5: Identifying and Reducing Waste and Defects
- The 8 wastes of Lean: overproduction, waiting, transportation, over-processing, inventory, motion, defects, and underutilised talent
- Root cause analysis for recurring issues
- Reducing waste and defects with Lean Six Sigma strategies
Module 6: Metrics and Measurement Systems
- Defining process performance metrics: cycle time, throughput, defect rate
- Measurement system analysis (MSA) and data reliability
- Using metrics to track the effectiveness of improvements
Module 7: Implementation Planning and Team Facilitation
- Selecting improvement projects and scoping them for success
- Building and managing cross-functional improvement teams
- Practical guidance on Lean Six Sigma implementation training and stakeholder engagement
Module 8: Process Efficiency Through Lean Six Sigma Frameworks
- Developing internal standards and best practices
- Applying standard work and error-proofing techniques
- Achieving process efficiency through Lean Six Sigma frameworks
Module 9: Continuous Improvement and Change Management
- Creating a culture of improvement and learning
- Engaging employees at all levels through visual management and feedback loops
- Scaling successful practices across departments and functions
Module 10: Application Across Industries
- Applying Lean Six Sigma to service industries, including healthcare, finance, logistics, and retail
- Case studies on Lean Six Sigma for service and manufacturing processes
- Aligning industry-specific challenges with improvement tools and methods