In order to improve their performance, healthcare organizations must do research to determine the best strategies for addressing the numerous factors and quick advancements they face today. Healthcare organizations try to make activities more valuable and eliminate those that don’t improve the needs of their patients since they are deemed to be a waste of money, people, and technology.
Key performance indicators, also known as health performance measures, are a crucial component of any strategic management system. They are required to assess how well a strategy is being implemented. In addition to monitoring organizational effectiveness and operational efficiency, healthcare KPIs aid in the analysis of the discrepancy between actual and targeted performance.
The goal of this healthcare training course offered by Oxford Training Centre is to give participants the skills they need to manage, create, and use performance metrics and monitoring in their healthcare organizations.
Objectives and target audience
Objectives
Participants in this Oxford Management Center program will be able to accomplish the following objectives:
- Recognize the fundamentals of performance management and leadership in healthcare.
- Learn about company goals and efficient performance management procedures.
- To measure and enhance performance with zeal, cultivate a culture and environment of continual healthcare performance improvement.
- Share performance data with everyone to improve decision-making.
- The capacity to track accomplished performance and get in touch with relevant parties.
- Establish and accept precise, unambiguous guidelines for accountability and follow-up.
- brought value to the clinical and medical divisions as well as the organization overall
- Increased staff involvement with the healthcare company
- Dedicated to creating a culture of high performance throughout their healthcare company
- The conduct will be in line with the strategic goals and cultural values of the firm.
Target audience
- Executives (medical and clinical)
- Financial managers
- Strategic planners
- Department heads and supervisors
How will attendees benefit?
Attending this training session from Oxford Training Center will directly lead to:
- Put into practice a successful healthcare performance improvement plan.
- Boost self-assurance and confidence when handling any kind of performance problem.
- Be more conscious of the performance as an inspiring and uplifting force.
- Use best practices for planning performance improvement and discipline.
- possess a deeper understanding of their ideas and the constraints on employee performance.
- favorably impact excellent performance across the healthcare system
Course content
Strategic leadership in healthcare
- The four domains of leadership in healthcare
- The effectiveness and efficiency of healthcare
- Leadership style in healthcare
- Leadership in healthcare based on values
- Perspectives on strategic leadership
- Reasons why plans for healthcare fail
Managing performance effectively
- Performance management best practices
- Using the FABRIC model of performance
- Procedures for creating performance management
- The GROW coaching model for healthcare
- KPIs for healthcare: Challenges facing BSC
Balanced scorecard management in the future
- Procedures for carrying out the yearly evaluation
- The five performance classification levels
- Measurement errors that need to be prevented
- 360-degree evaluation of performance
- Managing challenging individuals
- The SWOT and PESTEL analyses
Phases of the development of TQM
- Deming’s 14 Quality Points: The P-D-C-A Model
- Joseph Juran’s Quality Approach
- Philip Crosby’s Quality Method
- The Seven Deadly Illnesses for Companies
- The Five Models of Futurology Studies
Engagement and motivation
- Acknowledging and rewarding exceptional performance
- The RRCS model for keeping exceptional people
- The significance of effective management and motivation
- An efficient healthcare reward system for exceptional work performance
- Techniques for boosting loyalty through motivation