In order to improve their performance, healthcare organizations must do research to determine the best strategies for addressing the numerous factors and quick advancements they face today. Healthcare organizations try to make activities more valuable and eliminate those that don’t improve the needs of their patients since they are deemed to be a waste of money, people, and technology. Key performance indicators, also known as health performance measures, are a crucial component of any strategic management system. They are required to assess how well a strategy is being implemented. In addition to monitoring organizational effectiveness and operational efficiency, healthcare KPIs aid in the analysis of the discrepancy between actual and targeted performance.
This healthcare training on Best Practices in Healthcare Performance Improvement offered by Oxford Training Centre will teach you how to incorporate Key Performance Indicators, Critical Success Factors, and Healthcare Performance Objectives into a healthcare performance management system that is used by a highly qualified managerial, supervisory, and leadership health team. The competencies needed for executives to succeed in healthcare performance improvement. It is sustaining superior performance through encouragement and positive reinforcement. It is also striking a balance between results, empowerment, accountability, and responsibility. Give driven people the encouragement and self-assurance they need to complete their tasks. Create a more efficient healthcare team that prioritizes ongoing development.
Objectives and target audience
Objectives
- Recognize the fundamentals of performance management and leadership in healthcare.
- Learn about company goals and efficient performance management procedures.
- To measure and enhance performance with zeal, cultivate a culture and environment of continual healthcare performance improvement.
- Share performance data with everyone to improve decision-making.
- The capacity to track accomplished performance and get in touch with relevant parties.
Target audience
- Financial managers
- Strategic planners
- Department heads
- Supervisors
How will attendees benefit?
- Put into practice a successful healthcare performance improvement plan.
- Boost self-assurance and confidence when handling any kind of performance problem.
- Be more conscious of the performance as an inspiring and uplifting force.
- Use best practices for planning performance improvement and discipline.
- possess a deeper understanding of their ideas and the constraints on employee performance.
- Favorably impact excellent performance across the healthcare system
- Increased staff involvement with the healthcare company
- Dedicated to creating a culture of high performance throughout their healthcare company
- The conduct will be in line with the strategic goals and cultural values of the firm.
- Putting important performance management techniques into practice for long-term outcomes
Course contents
Leadership in strategic healthcare
- The four facets of leadership in healthcare
- Effectiveness and efficiency of healthcare
- Leadership styles in healthcare
- Value-based leadership in healthcare
- Lenses of strategic leadership
- Causes of healthcare plans’ failure
Efficient management of performance
- Performance management best practices
- Using the FABRIC model of performance
- Procedures for creating performance management
- The GROW coaching model for healthcare
- KPIs for healthcare
- Challenges facing the BSC balanced scorecard management in the future
Performance measurement criteria
- Procedures for carrying out the yearly evaluation
- The five performance classification levels
- Measurement errors that need to be prevented
- 360-degree evaluation of performance
- Managing challenging individuals
- The SWOT and PESTEL analyses
TQM development stages
- The 14 quality points of Deming’s P-D-C-A model
- The quality approach of Joseph Juran
- The quality approach of Philip Crosby
- The seven deadly illnesses infecting organizations
- The five models for futurology research