In the modern business environment, supply chain project management plays a decisive role in ensuring goods, services, and information move effectively across global networks. Supply chains today span multiple geographies, requiring precise coordination, compliance with global regulations, and resilience against disruptions.
The next era of project management in supply chains is being shaped by artificial intelligence (AI), automation, and robotics. These innovations are revolutionizing project planning, execution, and monitoring. AI provides predictive insights through analytics, automation eliminates repetitive inefficiencies, and robotics speeds up logistics operations in warehouses, ports, and distribution centers. Together, they empower organizations to deliver optimization, efficiency, collaboration, resilience, compliance, and sustainability across all project stages.
Oxford Training Centre’s program equips participants with the advanced skills and knowledge required to lead these transformations. Through lectures, case studies, and practical workshops, executives and managers will learn how to design, execute, and evaluate supply chain projects that are technology-enabled, sustainable, and globally compliant.
Objective
Participants completing this program will be able to:
- Apply supply chain project management principles to global trade environments.
- Use AI and analytics to optimize planning, execution, and performance tracking.
- Integrate automation and robotics into logistics operations to boost efficiency.
- Strengthen collaboration across suppliers, logistics providers, and customers.
- Improve resilience in supply chain projects to address risks and disruptions.
- Ensure compliance with international trade and logistics frameworks.
- Align projects with corporate strategy and long-term sustainability goals.
Target Audience
This course is designed for:
- Supply chain project managers and coordinators
- Operations and logistics managers
- Procurement and sourcing professionals
- Distribution and warehouse leaders
- Risk and compliance specialists
- Executives leading supply chain transformation
- Consultants in logistics strategy and innovation
Course Modules
Module 1: Introduction to Last-Mile Delivery
- The role of last-mile delivery in the supply chain.
- Current challenges and opportunities.
- How customer expectations shape last-mile logistics.
Module 2: Agile Supply Chain Principles
- Defining agility in logistics.
- Core principles of agile supply chain practices.
- Benefits of agility: optimization, efficiency, and resilience.
Module 3: Technology and Digital Tools in Last-Mile Delivery
- Role of GPS, IoT, and mobile apps in delivery.
- Real-time tracking and monitoring systems.
- Using analytics for delivery optimization.
Module 4: Route Optimization and Delivery Scheduling
- Strategies for efficient route planning.
- Balancing cost, time, and service quality.
- AI and machine learning in last-mile optimization.
Module 5: Collaboration and Stakeholder Engagement
- Building collaboration across logistics partners.
- Working with third-party delivery providers.
- Customer engagement and communication strategies.
Module 6: Compliance and Regulatory Frameworks
- Transportation and delivery compliance requirements.
- Safety, liability, and consumer protection laws.
- Risk management in last-mile delivery operations.
Module 7: Sustainability in Last-Mile Delivery
- Reducing carbon footprint in logistics.
- Electric vehicles, bikes, and alternative delivery methods.
- Aligning delivery practices with sustainability goals.
Module 8: Customer Experience and Service Quality
- Meeting rising customer expectations.
- Delivery speed, transparency, and convenience.
- Metrics for customer satisfaction and loyalty.
Module 9: Resilience and Risk Management
- Managing disruptions in delivery networks.
- Designing adaptive and resilient systems.
- Business continuity planning in last-mile logistics.
Module 10: Future of Last-Mile Delivery
- Trends: drones, autonomous vehicles, crowd-sourced delivery.
- Innovations shaping the next generation of logistics.
- Integrating agile practices for long-term efficiency and sustainability.